Kabira Ishigaki Японія

We are a family of seasoned Club Med-goers in the Asian region and we have a certain expectation of what Club Med should deliver to the GMs. While the weather may be out of our control or there may be limitations to the "hardware" of the facilities, Club Med always pride itself with giving its best service from the GOs - and this time round, it didn't fail to disappoint us again. All the GOs were great, from the Bar (Kenzo - who is friendly and approachable and also happens to be a great racket player!!), sports (Tanjong and the friendly life guard with specs - sorry I forgot the same - who were fun to talk to and our dear Rachel who bonded so well with my daughter and went out of her way to arrange for my bag which I left on the bar couch on the day of departure to be sent to the airport in time - quick thinking there Rachel!), to the GOs at the Teens club (a shoutout to Tom who made my 14 year old son's stay so memorable - he even made my son dance during the night party!), all the ladies (Sissy & Eva) at the Kids' Club GOs who gave endless hugs and giggles to my daughter, and of course Saya from Circus, Jade the DJ, the patient and hospitable Taiwanese lady from Tours who was also a great dancer- sorry I forgot the name - all of you were fabulous and do keep up the good work and all the smiles. Thanks to you all / Domo arigatogozaimasu!

If Club Med ever decides to start cloning staff members, I suspect Kenzo was the prototype.
Throughout our stay, Kenzo was one of the bartenders who consistently stood out. Whether it was serving drinks, greeting guests with a smile, or somehow appearing exactly when you needed something, he always seemed to be one step ahead. His attention to detail and awareness of his surroundings were remarkable, and no matter how busy things became, he never lost his friendly and welcoming attitude.
What made this even more impressive was that every time I turned around, I would spot him hurrying off with his fellow G.Os to theatre rehearsals. It quickly became apparent that his workday didn't end at the bar. While guests were enjoying the resort, Kenzo was balancing his responsibilities as a bartender with countless hours of practice for the performances. Somehow, despite what must have been an exhausting schedule, he always maintained the same positive energy and professionalism.
His most memorable role was undoubtedly Jack in the Titanic comedy sketch. The performance had the audience laughing from start to finish, and the cast did a fantastic job bringing the scene to life. At one point, during a particularly hilarious moment, I heard someone in the crowd near me quietly whisper, "Draw me like one of your French girls."
Naturally, I immediately began scanning the audience to identify the Rose impersonator. Despite my best investigative efforts, the culprit was never found. That said, my friend sitting beside me looked awfully suspicious.
Jokes aside, Kenzo perfectly represents what makes Club Med special. His ability to balance multiple roles, maintain exceptional service standards, and still bring enthusiasm and humour to every interaction did not go unnoticed.
Thank you, Kenzo, for helping make our family holiday such a memorable experience. Your hard work both behind the bar and on the stage was truly appreciated.

Shout out for NANDA TOM DOROTHY
Because they are very friendly and very kind

We met the incharge of the water sports named Rey, he is very responsible and humourous, we attended the boat trip for snorkeling, our child liked him very much. My child also joined the mini club, the teacher named Nanda was very friendly and caring, my child also liked her very much.

I had heard that there would be lines during dinner time, but when we actually got there, I couldn't understand why people were waiting in such long lines. It's not as if there was a wide variety of menu options, yet more than ten people were waiting for a single dish. It felt a bit disorganized. It seems that some improvements are needed, such as hiring more chefs or creating separate lines for different dishes.
Despite that, we had a wonderful time.
Our children keep talking about the GO staff who made such a strong impression on them. They said they want to grow up to be adults who are as cute and kind as Dorothy from the Mini Club, as fun as Vivian GO, and as strong and energetic as Tanjung from the Sports Team. Thank you for giving our children such wonderful memories!
And special thanks to Morne and Manager Eva for taking such good care of us.
Thanks to all of you, we were able to spend a comfortable, happy, and truly memorable time there. 😊